Terms Of Condition

Effective Date: 18 Nov 2025
Company: DynoApe Ltd
Website: dynoape.co.uk

1. Introduction

Welcome to DynoApe Ltd. By using our website and/or placing an order, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.

2. Orders & Payment

All orders are subject to product availability and confirmation of the order price.

Payment can be made using the secure payment methods displayed at checkout.
You are responsible for ensuring that all billing and payment information provided is accurate and up-to-date.

3. Delivery Information

We aim to dispatch orders within 1–2 business days.

Estimated delivery times:

Delivery TypeTimeframeUK Standard Delivery3–5 working daysExpress UK Delivery1–2 working daysInternational Delivery7–14 working days

Delivery charges are shown at checkout. Free shipping may apply on eligible orders.

4. Refunds & Returns

You may return most items within 14 days of receipt for a refund or exchange.

Requirements for returns:

  • Item must be unused and in original condition

  • Original packaging must be included

  • Proof of purchase is required

Non-returnable items include:

  • Personal care products

  • Perishable goods

  • Opened software / hygiene-sensitive items

Refunds will be processed within 7–10 business days after the returned item has been received and inspected.
For defective, damaged, or incorrect items, please contact us within 7 days of delivery.

5. Privacy & Cookies

We value your privacy. Please refer to our Privacy Policy and Cookie Policy for detailed information on how we collect, use, and protect your personal data.

By using our website, you consent to our use of cookies as described in our Cookie Policy.

6. Website Use & Conduct

You agree not to:

  • Misuse the website

  • Upload or share unlawful, offensive, or copyrighted content

  • Attempt to hack or bypass site security

  • Distribute malware or disrupt website functionality

All images, text, product descriptions, and website content are the property of DynoApe Ltd and may not be copied or reproduced without permission.

7. Liability

DynoApe Ltd is not responsible for any indirect, incidental, or consequential damages arising from:

  • Use of the website

  • Inability to access the website

  • Products purchased from the website

Our liability is strictly limited to the value of the purchased product.

8. Governing Law

These Terms & Conditions are governed by the laws of England & Wales.
Any disputes will be resolved under the exclusive jurisdiction of the courts of England & Wales.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

📩 Email: support@dynoape.co.uk
📞 Phone: +44 7362 050 407
📍 Address: DynoApe Ltd, 344–354 Gray’s Inn Road, London, WC1X 8BP