Privacy Policy

Effective Date: 18 Nov 2025
Company: DynoApe Ltd
Website: dynoape.co.uk

1. Introduction

At DynoApe Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following information:

🔹 Personal Information: Name, email address, phone number, billing and shipping address
🔹 Payment Information: Processed securely through our payment providers (we do not store full card details)
🔹 Technical Information: IP address, browser type, operating system, cookies, and usage data
🔹 Account Information: If you create an account, we may collect login details and order history

3. How We Use Your Information

We use your information to:

✔ Process and deliver your orders
✔ Provide customer support
✔ Improve website performance and services
✔ Send updates, promotions, and marketing communications (only with your consent)
✔ Comply with legal obligations

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

• Ensure website functionality
• Analyse site traffic
• Remember your preferences
• Provide relevant advertising (if applicable)

You can manage or withdraw consent for cookies at any time through our Cookie Consent Banner.

5. Sharing of Data

We may share your data with:

• Service Providers — such as payment processors, shipping carriers, and IT support
• Legal Authorities — if required by law or necessary to protect our rights

We never sell or rent your personal information to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above and to comply with UK tax and accounting regulations.

7. Your Rights (Under GDPR & UK Law)

You have the right to:

🔹 Access the personal data we hold about you
🔹 Request corrections to inaccurate or incomplete data
🔹 Request deletion of your data (subject to legal requirements)
🔹 Withdraw consent for marketing communications at any time
🔹 File a complaint with the ICO (Information Commissioner’s Office) if you believe your data rights have been violated

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📩 Email: support@dynoape.co.uk
📞 Phone: +44 7362 050 407
📍 Address: DynoApe Ltd, 344–354 Gray’s Inn Road, London, WC1X 8BP